In today’s world of heavy market competition a good customer service is an inevitable part for the survival of any business enterprise. Be it a safety pin or airline service, customer satisfaction is what the whole business is depended upon.
Shweta Singh, mother of Isha, a 4 year old girl residing at Mumbai speaks proudly about her daughter who is a southpaw (Left handed). Shweta believed that being left hand won’t affect her child in any way, but one day her daughter Isha complained to her on being unable to sharpen the pencil. Shweta realized that the sharpeners available in the market are manufactured for the right handed people, and for a left handed person it’s quite difficult to sharpen a pencil using this sharpener.
Shweta decided to find a solution for this and she browsed all over the net and found many alternatives in the net but all were very expensive solutions. Later on she decided to mail regarding this to Hindustan pencils Pvt Ltd, one of the leading manufacturers of stationeries in the country.
